Help Centre and FAQs

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Help Centre and FAQs

FC Documents

FC Documents

General

What is FC Documents?

Why should I use FC Documents?

What is a document suite?

Which areas of law does FC Documents cover?

Which documents can I automate using FC Documents?

How can my firm trial or subscribe to FC Documents?

Is FC Documents separate from the FC Knowledge service?

Can I email the documents I create?

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Using FC Documents

How do I access FC Documents?

How do I save my questionnaire?

How are FC Documents questionnaires organised?

Do I have to insert company information manually?

Do the questionnaires include user guidance?

Am I able to preview the draft documents that will be generated while completing the questionnaire?

Do I have to answer every question in a questionnaire in order to generate the documents?

How do I know if I have completed all of the information required in a section of the questionnaire?

If I do not know all the answers or have all the required information for the questionnaire, can I save and return to it at a later date?

If I complete the questionnaire fully before downloading the documents, will my documents be in final form?

Can my team members review my questionnaire and the draft documents it generates?

How do I download the documents generated by a questionnaire?

Can I print the documents I create?

Can I edit the documents generated?

Does FC Documents store versions of my questionnaires?

Can I replicate an existing, populated questionnaire to save time?

Can FC Documents create documents in my firm's in-house style?

How do I know if the questionnaire or underlying documents have been updated by FromCounsel?

If the underlying template documents are updated whilst a user has an existing ‘live’ questionnaire in FC Documents, will the documents produced from that questionnaire include the updates?

Who has written the precedents?

How much does FC Documents cost?

How do I delete questionnaires from the FC Documents platform?

Can I use my existing FromCounsel account to sign in to FC Documents?

Which automation platform does FC Documents use?

What do I do if I have a question about FC Documents?

How do I know that FC Documents is secure?

Which devices does FC Documents work on?

Where is FC Documents data stored?

Can I obtain an FC Documents analytics/usage report?

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