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Help Centre and FAQs
FC Knowledge
How to use FromCounsel
Quality Control and Content Updates
General
Technical Support
Account Information
Accessing the service
FC Knowledge
Q&A
Legislation
News
Markets
Annotations
Documents (static)
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General
Using FC Documents
FC Training
General
E-Learning
Podcasts (Corporate Only)
FC Knowledge
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Q&A
Does FromCounsel Q&A give an opinion on grey areas?
What format is the FromCounsel Q&A content presented in?
How do I use the Navigation Panel?
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I’m in a particular subsection of content: how do I select another section or subsection?
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How does the search function work for Q&A?
How do I get back to the Q&A homepage from the Q&A content?
What is FromCounsel Q&A?
What if I cannot find the answer I need or I disagree with the answer?
Which subjects does FromCounsel Corporate Q&A cover?
Which areas of law does FromCounsel's Corporate Q&A cover?
Which subjects does FromCounsel's Corporate Knowledge Q&A cover?
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Legislation
Where Legislation is referred to in a Q&A, can I see a copy of the legislation?
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Markets
What do I do if I have a question about FC Markets?
How many deals or parameters can be compared?
How do I print/download deal information, deal documents and deal comparisons?
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How do I compare deal parameters across multiple deals?
How do I view sample drafting or otherwise locate further details about any aspect of the deal within the deal documentation?
Who drafts the expert commentary?
How do I view deal information, including expert commentary and deal parameters?
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What is FC Markets?
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Annotations
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If I am out of the office, can I access the FromCounsel Annotations feature?
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I cannot see a comment that I have made under Semi-Skimmed / Skimmed / Legislation content. What should I do?
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I have accidentally deleted one of my personal comments. What should I do?
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How do I edit or archive an existing annotation?
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Documents (static)
How do I view or email my selected corporate precedent documents?
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What does FromCounsel’s Corporate Precedents service cover?
How do I access FromCounsel’s Corporate Precedents service?
