Help Center and FAQs

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Help Center and FAQs

FC Knowledge

FC Knowledge

I am not receiving the email updates – what should I do?

What do I do if I am having problems with FromCounsel Annotations?

What happens to my comments if I leave my firm?

If I am out of the office, can I access the FromCounsel Annotations feature?

I cannot see a comment that I have made under Semi-Skimmed / Skimmed / Legislation content. What should I do?

I have accidentally deleted one of my personal comments. What should I do?

How do I submit a comment for firm-wide publication?

What do I do if I see ‘Unable to decrypt comment’ where a comment should be?

Who can see my private comments?

How do I know that my annotations are secure?

How do I back up my annotations?

How do I view or download annotations?

How can I see if a Q&A or section of Legislation is annotated?

How do I edit or archive an existing annotation?

How do I add an annotation to a Q&A or section of Legislation?

What is FromCounsel’s Annotations tool?

Can I download / print / share / email multiple sections of content?

Can I view / email / print / download selected content on FromCounsel?

How do I find the right content on FromCounsel?

What do the milk bottles mean?

Q&A

Does FromCounsel Q&A give an opinion on grey areas?

What format is the FromCounsel Q&A content presented in?

How do I use the Navigation Panel?

How do I open and close an answer to a question?

I’m in a particular subsection of content: how do I select another section or subsection?

How can I browse the Q&A content?

How to use the search filters in a Q&A search?

How do I search in the Q&A?

How does the search function work for Q&A?

How do I get back to the Q&A homepage from the Q&A content?

What is FromCounsel Q&A?

What if I cannot find the answer I need or I disagree with the answer?

Which subjects does FromCounsel Corporate Q&A cover?

Which areas of law does FromCounsel's Corporate Q&A cover?

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Legislation

Where Legislation is referred to in a Q&A, can I see a copy of the legislation?

How do I browse FromCounsel Legislation?

How do I search FromCounsel Legislation?

How can I access FromCounsel Legislation

What is FromCounsel Legislation?

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News

How do I change the frequency with which I receive email updates, or cancel my email subscription?

How do I subscribe for the email updates?

Do you provide current awareness email updates?

Markets

What do I do if I have a question about FC Markets?

How many deals or parameters can be compared?

How do I print/download deal information, deal documents and deal comparisons?

How do I view analytics?

How do I compare deal parameters across multiple deals?

How do I view sample drafting or otherwise locate further details about any aspect of the deal within the deal documentation?

Who drafts the expert commentary?

How do I view deal information, including expert commentary and deal parameters?

How do I apply search filters?

How do I search for a deal?

How do I access FC Markets?

What is FC Markets?

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