Help Center and FAQs
Go to fromcounsel.com
Contact us
FC Knowledge
How to use FromCounsel
Quality Control and Content Updates
General
Technical Support
Account Information
Accessing the service
FC Knowledge
Q&A
Legislation
News
Markets
FC Training
Podcasts (Corporate Only)
FC Corporate
Back to home
Help Center and FAQs
FC Knowledge
How to use FromCounsel
Quality Control and Content Updates
General
Technical Support
Account Information
Accessing the service
FC Knowledge
Q&A
Legislation
News
Markets
FC Training
Podcasts (Corporate Only)
FC Corporate
FC Knowledge
I am not receiving the email updates – what should I do?
What do I do if I am having problems with FromCounsel Annotations?
What happens to my comments if I leave my firm?
If I am out of the office, can I access the FromCounsel Annotations feature?
I cannot see a comment that I have made under Semi-Skimmed / Skimmed / Legislation content. What should I do?
I have accidentally deleted one of my personal comments. What should I do?
How do I submit a comment for firm-wide publication?
What do I do if I see ‘Unable to decrypt comment’ where a comment should be?
Who can see my private comments?
How do I know that my annotations are secure?
How do I back up my annotations?
How do I view or download annotations?
How can I see if a Q&A or section of Legislation is annotated?
How do I edit or archive an existing annotation?
How do I add an annotation to a Q&A or section of Legislation?
What is FromCounsel’s Annotations tool?
Can I download / print / share / email multiple sections of content?
Can I view / email / print / download selected content on FromCounsel?
How do I find the right content on FromCounsel?
What do the milk bottles mean?
Q&A
Does FromCounsel Q&A give an opinion on grey areas?
What format is the FromCounsel Q&A content presented in?
How do I use the Navigation Panel?
How do I open and close an answer to a question?
I’m in a particular subsection of content: how do I select another section or subsection?
How can I browse the Q&A content?
How to use the search filters in a Q&A search?
How do I search in the Q&A?
How does the search function work for Q&A?
How do I get back to the Q&A homepage from the Q&A content?
What is FromCounsel Q&A?
What if I cannot find the answer I need or I disagree with the answer?
Which subjects does FromCounsel Corporate Q&A cover?
Which areas of law does FromCounsel's Corporate Q&A cover?
See more
Legislation
Where Legislation is referred to in a Q&A, can I see a copy of the legislation?
How do I browse FromCounsel Legislation?
How do I search FromCounsel Legislation?
How can I access FromCounsel Legislation
What is FromCounsel Legislation?
See more
News
How do I change the frequency with which I receive email updates, or cancel my email subscription?
How do I subscribe for the email updates?
Do you provide current awareness email updates?
Markets
What do I do if I have a question about FC Markets?
How many deals or parameters can be compared?
How do I print/download deal information, deal documents and deal comparisons?
How do I view analytics?
How do I compare deal parameters across multiple deals?
How do I view sample drafting or otherwise locate further details about any aspect of the deal within the deal documentation?
Who drafts the expert commentary?
How do I view deal information, including expert commentary and deal parameters?
How do I apply search filters?
How do I search for a deal?
How do I access FC Markets?
What is FC Markets?
See more